
Payments, apps, language, food, and logistics—explained for business travelers
Many first-time business travelers arrive in China confident.
They’ve traveled across Europe, the Middle East, Southeast Asia—so how different can China be?
Very.
This guide explains what works differently, why it matters for business travelers, and how to adjust quickly—without stress or costly mistakes.
The Core Reality: China Is Digital-First, Not Card-First
In most countries:
Cash still works
Credit cards are universal
Apps are optional
In China:
Cash is almost obsolete
Cards are limited
Apps are mandatory
Payment Reality Check
| Payment Method | Works in China? | Practical Use |
|---|---|---|
| Cash | Limited | Emergency only |
| Credit cards | Rare | Hotels, some malls |
| Mobile payments | Essential | Everywhere |
Two apps dominate daily life:
WeChat
Alipay
Without them, you’ll struggle to:
Pay taxis
Order food
Enter venues
Split bills
Shop locally
Apps Are Infrastructure, Not Convenience
What One App Does in China vs Elsewhere
| Function | Other Countries | China |
|---|---|---|
| Messaging | WhatsApp / Email | |
| Payments | Cards / Cash | WeChat / Alipay |
| Networking | ||
| File sharing | ||
| Calling suppliers | Phone | WeChat voice/video |
If your supplier isn’t replying to email but responds instantly on WeChat—that’s normal.
Language: English Is Not the Default—Even in Business
China does business globally, but English is not widely spoken outside major hotels and export offices.
What This Means Practically
Taxi drivers won’t understand English addresses
Menus may not be translated
Factory-floor communication will be basic
Subtle details get lost fast
Language Reality Comparison
| Situation | Expectation | Reality |
|---|---|---|
| Hotel check-in | English OK | Usually fine |
| Restaurants | English menus | Rare |
| Transport | English signs | Limited |
| Factories | Fluent English | Varies widely |
Using:
Translated addresses
Screenshots
- Local supportdramatically improves outcomes.
Food: Business Etiquette Is Different at the Table
Food in China isn’t just sustenance—it’s relationship building.
What Works Differently
Meals are shared, not individual
Ordering is collective
Refusing food can be misread
Business discussions often happen after eating
Dining Comparison
| Aspect | Other Countries | China |
|---|---|---|
| Meal style | Individual | Shared |
| Ordering | Personal | Group |
| Business talk | During meal | After |
| Host role | Casual | Responsible |
Practical Advice:
Don’t overthink chopsticks—effort matters more than skill
Try a little of everything
Follow the host’s lead
Logistics: China Is Fast—but Only If You Know the System
China’s logistics are world-class, but they’re optimized for locals, not visitors.
What Works Shockingly Well
High-speed trains
Ride-hailing
Same-day shipping
City-to-city connectivity
What Confuses Visitors
Chinese-only interfaces
QR-based access
App-dependent ticketing
ID-linked bookings
Transport Comparison
| Transport | Ease Without Apps | Ease With Apps |
|---|---|---|
| Taxi | Difficult | Easy |
| Trains | Confusing | Smooth |
| Flights | Moderate | Smooth |
| Deliveries | Hard | Very easy |
Time, Scheduling & Punctuality: Precision Is Expected
China values:
On-time arrivals
Tight schedules
Efficient meetings
But scheduling norms differ.
What Surprises First-Time Visitors
Meetings confirmed late
Last-minute changes
Fast decisions once meetings start
Time Culture Comparison
| Aspect | Other Countries | China |
|---|---|---|
| Planning | Fixed early | Flexible |
| Execution | Moderate | Fast |
| Changes | Annoying | Normal |
| Punctuality | Expected | Strict |
Business Etiquette: Practical, Not Polished
China values results over rituals.
What Matters More Than Small Talk
Preparation
Clear intent
Respect for hierarchy
Long-term mindset
What Often Backfires
Aggressive negotiation early
Over-formal contracts before trust
Rushing relationships
First-Time Business Traveler Checklist (Save This)
Before You Fly
☐ Install WeChat & Alipay
☐ Link payment methods
☐ Save hotel & factory addresses in Chinese
☐ Arrange mobile data / roaming
☐ Understand local time zones & holidays
On Arrival
☐ Test payments immediately
☐ Use ride-hailing apps
☐ Screenshot key addresses
☐ Keep passport accessible
☐ Confirm meetings via WeChat
During Meetings
☐ Observe hierarchy
☐ Focus on clarity, not speed
☐ Avoid hard selling
☐ Signal long-term intent
Why Many First-Time Business Trips Feel Inefficient (But Aren’t)
China overwhelms visitors because:
Systems are unfamiliar
Everything is app-driven
Language adds friction
But once aligned, travelers often realize:
“I’ve never moved this fast anywhere else.”
Final Takeaway: China Doesn’t Work Worse—It Works Differently
If you expect China to work like:
Europe
The US
Southeast Asia
You’ll struggle.
If you adapt to:
Digital payments
App-based communication
Relationship-driven business
High-speed logistics
China becomes one of the most efficient business environments in the world.
One Line to Remember
China rewards preparation—not improvisation.
